Terms and Conditions
1. Acceptance of Terms
By using the Element UAE website (the “Website”), you agree to comply with these Terms and Conditions (the “Terms”) along with our Privacy Policy. We may update these Terms from time to time to reflect changes in law or business practices, and your continued use of the Website means you accept the latest version. If you do not agree, please discontinue use of the Website.
If you register for an account, you must read and accept these Terms at the time of registration. Whenever the Terms are updated, you will be prompted to accept them before making further purchases.
2. User Conduct and Content
You are responsible for using the Website in compliance with all applicable laws.
You may post reviews, comments, or suggestions (“User Content”), provided they are original, respectful, and lawful.
By submitting User Content, you grant Element a worldwide, royalty-free, transferable license to use, modify, distribute, and display it in any medium.
You may not post unlawful, offensive, defamatory, or harmful material, including spam or content that infringes intellectual property rights.
Element reserves the right to monitor, edit, or remove User Content at its discretion.
3. Accounts and Registered Users
You may shop as a guest or create an account (“Registered User”). Accounts are personal and non-transferable.
You must be at least 18 years old to register. Users under 18 may only use the Website under the supervision of a parent or guardian.
You are responsible for maintaining your account security and all activity under your account. Element may suspend or terminate accounts if misuse or security concerns arise.
4. Orders, Pricing, and Payment
All prices are listed in AED and must be paid in full at checkout, including shipping fees.
Element may decline an order for reasons such as out-of-stock items, payment issues, shipping restrictions, or pricing errors.
If your card issuer declines payment, your order will be cancelled.
Providing false or inaccurate information is a breach of these Terms.
Element may restrict or cancel orders at its sole discretion, including limiting purchase quantities.
5. Shipping and Delivery
You are responsible for providing accurate delivery details.
Risk of loss passes to you once the order is delivered.
Element is not responsible for delays or delivery failures caused by incorrect details provided by you.
All items are quality-checked before shipping. If you receive a defective product, please contact us immediately at support@elementme.com.
6. Privacy
We collect and process personal information in accordance with our Privacy Policy, which you should review before using the Website.
7. Warranties Disclaimer
The Website and its services are provided “as is” without guarantees of uninterrupted service, accuracy, or error-free performance.
Element does not warrant that the Website is free from viruses or harmful code.
Product information is based on manufacturer claims and may change without notice. Always read product packaging for accurate details.
8. Limitation of Liability
Use of the Website is at your own risk.
Element is not liable for indirect, incidental, or consequential damages (e.g., lost profits, data, or goodwill).
Liability is limited to the amount you paid for the product in question.
9. Intellectual Property
All content, trademarks, and materials on the Website are owned or licensed by Element.
You may not copy, reproduce, distribute, or use Website content for commercial purposes without prior written consent.
10. General Provisions
Element is not responsible for external websites linked from the Website.
Unauthorized use of the Website may result in legal action.
Use of the Website does not create a partnership or agency relationship between you and Element.
Element is not liable for delays or failures caused by events beyond its control (force majeure).
If any provision is found unenforceable, the remainder of the Terms will continue in effect.
11. Product Information
We make every effort to display product colors and descriptions accurately, but variations may occur.
Product descriptions, prices, and availability are subject to change without notice.
12. Legal
This website is made and operated as per UAE laws.
In case of any disputes, the existing laws of UAE will apply, and will be under the jurisdiction of UAE courts only.